Faq

Faq

Read Most Frequent Questions

Our Water Mitigation company can only be as strong as our people and our team have trained and performed numerous jobs to full satisfaction successfully.

The purpose of water mitigation is to prevent further damage in a water damage scenario. Service contractors remove affected structures, like drywall and flooring. If left unaddressed, wet flooring and drywall can rapidly lead to major problems, like structural weakening and mold growth.

Water damage restoration services are designed to repair and rebuild the damage caused by water. These professionals will, for example, remove mold spores that have infested the sub-floor. Water damage restoration technicians begin the restoration task after the initial spread of water damage comes to a halt.

The answer to this question is usually no.

Most homeowner and business policies require you to do whatever you can to prevent further damage.
So the first step is to stop the source of water.

Next, call your insurance company. Ask them if you have coverage. They will probably issue you a claim number at this time. And, they will probably give you 2 or 3 names of restoration companies to call.
After you call us, take pictures of the damage. Even though we will take pictures when we arrive, we tell our customers they can’t take enough pictures!

After that, if you can, remove or separate any personal items and furniture from the damaged area and do what you can to remove the standing water. Just don’t throw anything away.

Nope. You don’t have to use the company the insurance company recommends. You are free to hire whoever you want.
However, you will want to take steps to properly vet the contractor you choose. As with every profession, there are good water damage restoration professionals and not so good ones.
Remember: Most reputable water damage companies have worked with the major insurance companies and are experts at dealing with adjusters and claims.

The benefit to you of hiring us: Once we have the information about your claim, we’ll communicate directly with your insurance adjuster to make the process smooth and easy for you.

We use several different anti-microbials or biocides during every water damage mitigation job. These prevent mold, mildew, and bacterial growth. And most of them are rated safe for children and pets. But, if you have concerns about toxicity or chemical exposure, ask the technician on call which anti-microbial solution he will be using. You can also ask him to provide you with the Material Safety Data Sheets (MSDS sheets) for that product. But to be safe, it’s wise to keep yourself, children, and pets away during the drying process.

Restoration from water damage is a very technical and multi-phase ordeal. To repair and clean up water damage and fully restore your home, it takes trained professionals with the correct equipment and technology.

The first step in the restoration process is to remove all of the standing water from the flooring or carpet. Next, after the water is removed, dehumidifiers and other drying equipment are set in place to dry the affected areas. The drying process can take up to a few days, depending on the amount of water damage and the areas affected.

After the drying process is complete, moisture meters are used to ensure that your home is back to its original, dry state. Along with these restoration steps, water damage may also involve removing drywall, removing mold, cleaning carpets, repairing flooring, controlling odors, and cleaning air ducts.

The only answer to this question is It depends. It all depends on the size and scope of the loss. Completely drying a structure depends on the type of water damage, how bad it was, how long the water dwelled, and the type of building materials involved. For example, concrete takes much longer to dry than wood. Many times, water damage to your home or business takes 2 to 4 days to dry. However, properties exposed to water damage for a long time will take longer to dry!

If the property damage doesn’t require a lot of reconstruction, you can stay in your home or office. However, the equipment we use during the drying process can be noisy. And it creates a lot of air movement which may be considered as unlivable or unworkable conditions. If the bathrooms in your office, or the kitchen in your home are a part of the damaged area, check with your insurance company for reimbursement of alternate living expenses or business continuity expenses until the restoration job is complete.

Feel free to contact for any questions or any help or services! We understand the importance of approaching each work integrally and believe in the power of simple and easy communication.

When water contacts drywall, it sags and disintegrates. Then you’ll see paint bubbles and peeling as the water wicks up the drywall. After that, water saturates the insulation behind the drywall.

If water linger in your property for any length of time, wood structures begins to swell. The glue holding your particle board kitchen and bathroom cabinets dissolves, causing them to crumble. The longer the water dwells in your property, the more likely it is that the hardwood floors will buckle and warp. Wood exposed to long-term water damage rots.

Water-soaked carpets “delaminate.” Delamination is the term for carpet that pulls away from its backing. Once this happens, the carpet is permanently ruined.

Water damage can short-out electrical systems. This can cause fire and shock hazards and damage to electronic equipment.

Water damage always has the potential to cause mold growth. Because mold grows and thrives in moist environments, wet and humid places are the perfect place for it to spread. If you ignore moisture from water damage, mold can begin to grow within 24-28 hours. You should take immediate action and call trained restoration experts when you experience water damage of any kind.

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